Terms & Conditions

These are the terms and conditions for the website www.lovemmo.com. We are managed by WAFAYARA ENTERPRISES FZ-LLC who are located in FDRK2801, Compass Building, Al Shohada Road, AL Hamra Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates. We want you to enjoy this website and the platform it offers where you can both buy and sell credits for popular MMO games. In order to maintain the safety and security of this website we have created the following terms and conditions which all customers looking to use the website www.lovemmo.com will need to abide by. lovemmo.com does not sell any of the video games listed on this site.

Please make sure that you read all of these terms and conditions carefully. If you do not agree to any of these terms and conditions, then please do not use this website.

We also have a privacy policy which is to be read in addition to these terms and conditions which explains how we use and protect your personal data when you use this website.

  1. Services
    • All customers looking to buy and sell credits on lovemmo.com will need to create a customer account in order to do this. Customers will be asked to provide some personal information when they create an account with us including but not limited to their name, surname, email address, billing address and they will also be asked to create a secure username and password. Customers need to have read and accepted these terms and conditions before they open an account. We will presume that all customers that open an account have read and agreed to these terms and conditions.
    • The website lovemmo.com offers customers the option of both buying and selling MMO gold and credit on the website. Customers looking to buy credit may do so by accessing the online store which will require them to enter their login information.
    • Customers looking to use the platform to sell credit or gold will also need to login to accept a quote for the sale of their proposed goods.
    • We do not own or sell the games on this site, we only provide in-game tokens/currency.
  1. Payments
    • All customers must pay the full price for all credits before these credits will be delivered to them.
    • Accepted forms of payment include Visa and Mastercard and all payments are encrypted before they are transmitted.
    • Payments for sales will be sent directly to the seller to their specified billing account and payments will only be sent as soon as the credits have been received or delivered on our end.
    • All invoices will be emailed to the customer’s account.
    • Our billing descriptor will appear as : LMWE, UAE
    • Customers agree to only provide accurate and complete billing information and agree to update this information as soon as possible if their billing information changes.
  1. Refund and Cancellation Policy
    • All customers are advised to make sure that they are familiar with the refund proceedings before they make any transactions on lovemmo.com .
    • Refunds will only be considered in the event that the credits do not arrive, are faulty or if there has been an unforeseen technical issue which is not our fault.
    • If you want to request a refund, then this needs to be done within 24 hours of the customer receiving confirmation of their payment from us. Unfortunately, we will not be able to process any refund requests that are made after this time period.
    • If you successfully obtain a refund, then the money will be reimbursed to the original account which you used to make the payment and it should arrive within two working days.
    • In the event that you want to cancel a transaction, please let us know as soon as possible and no later than 24 hours after the invoice has been sent out.
    • We will aim to process all cancellation requests within 24 hours of receiving them.
    • Sales can not be cancelled once a quote has been agreed.
  1. Delivery
    • All of the products purchased on lovemmo.com are delivered electronically.
    • Items will be delivered using the email address on the customer account and the email address which they have used to place the order.
    • Most items will be delivered via email and they should arrive within 24 hours of an order being processed.
    • Some items may be delivered via special delivery in-game. If your items will be delivered in this way, then you will be sent clear instructions on how to receive your purchased items in an email.
    • In the unlikely event that you have placed an order and it has been more than 24 hours and you have not yet received your items and/or instructions for their delivery, then please get in touch with us and one of our support team will look into this for you as soon as possible.
  1. Copyright
    • All of the content on lovemmo.com is protected by copyright and is the property of this website and its owners.
    • A small portion of the content on lovemmo.com is provided by third parties, and in these instances, we are not responsible for any third-party content or for checking that this content is accurate, true and complete.
    • All customers are forbidden from processing, modifying, exhibiting, publishing, displaying, duplicating or otherwise sharing content from this platform that they do not own.
  1. Terminations
    • Customers may terminate their account with lovemmo.com at any time by deleting their account by accessing the account settings when they are logged in.
    • We may ask that customers explain to us in writing why they have decided to remove their account, but this is not mandatory.
    • We may terminate the account of any customer at any time and without prior warning if any of these terms and conditions have been violated.
    • Only one account is permitted per person, and any customers or accounts found to have violated this will have their account suspended and further access to lovemmo.com blocked immediately and without prior warning.
  1. Liability and Warranties
    • The website lovemmo.com is provided on an “as is” basis and the website makes no representations or warranties, express or implied, as to the operation of the website www.lovemmo.com , its information, content, materials or products that have been included on this website.
    • All customers must agree that their use of this website is at their sole risk.
    • The website lovemmo.com disclaims all warranties, express or implied, including but not limited to, implied warranties of merchantability and fitness for purpose. This website and its owners do not warrant that this website, its servers are free of any computer viruses or other components which could be harmful to your device.
    • The website lovemmo.com shall not be liable for any damages of any kind which arise from the use of this website, including but not limited to any direct, indirect or consequential damages.
  1. Contact

Please contact us if you have any questions.